In October 3-4 2002, seven companies joined our team for the CREWS User's Group Meeting 2002, which took place in the charming little town of Cascais, near Cabo da Roca, Europe's most western point. We had an overwhelming response from our customers to our invitation, and we were able to have the presence of 23 persons from the following companies:

• NS - Dutch Railways
• NSB - Norwegian State Railways
• WAGN - West Anglia Great Northern Railway
• DSB S-tog - Suburban trains from Copenhagen
• VR - Finnish Railways
• DSB - Danish State Railways
• BRISA - Portuguese motorways

The meeting's goal was to discuss several subjects related to CREWS functionality, to SISCOG service and to customer experiences. SISCOG presented new breakthroughs in the automatic mode of CREWS, and CREWS Users took this opportunity to meet each other, share experiences, and relax and enjoy the beautiful location of the hotel facing the sea. Among the presentations, we had "Experience in project development", "Preparations for start of production and impact on production", and "Influence of CREWS on working methods". The feedbacks we collected after the meeting lead us to conclude that our goal was totally accomplished.